i have no idea what my mom does to her computer, and she expects me to fix her computer, when i don't have the knowledge to do these sort of things! she's using windows xp, and whenever she tries to use her computer, it asks to sign into her online connection. we have an wireless internet connection and i've tried all of them to no avail. this is what it's showing me: any suggestions?
edit: i ended up reinstalling windows again and that fixed it, now i'm stuck with a horrible resoulation and the lowest color bit (4), despite downloading the drivers. next step? finding my mom a new computer! this one is ancient.